Terms and Conditions

Booking and Payment:

Reservations can be made via our website, by phone, or in person.

A 20% deposit is required to secure your booking. Full payment must be made 24 hours before departure.

Confirmation of your booking will be sent via email within 24 hours of receipt of your deposit.

Cancellations and Refunds:

Customers may cancel up to 48 hours in advance for a full refund. Cancellations within 48 hours are subject to a 50% charge. No refunds for same-day cancellations.

We reserve the right to cancel tours due to weather or other unforeseen circumstances. Customers will be offered a rescheduled tour or a full refund.

Liability and Insurance:

Participants must sign a waiver of liability before the tour.

We provide basic liability insurance, but recommend personal travel insurance for additional coverage.

Health and Safety:

Participants must be in good health and able to participate in the tour. Please inform us of any medical conditions when booking.

Life jackets and safety briefings are provided. Follow all crew instructions.

Tour Itinerary:

Itinerary is subject to change due to weather and sea conditions. Changes will be communicated as early as possible.

Tours typically last 3-4 hours.

Conduct and Behavior:

No smoking or alcohol consumption during the tour. Disruptive behavior will result in removal from the tour without a refund.

Personal Belongings:

Please bring minimal valuables. We are not responsible for lost or damaged items.

Lost items can be reported to our office for recovery attempts.

Photography and Media:

By participating, you consent to our use of any photographs or videos for promotional purposes.

Privacy Policy:

Customer information is used solely for booking purposes and will not be shared with third parties.

Governing Law:

These terms are governed by the laws of St. Lucia. Disputes will be resolved through mediation or in the courts of St. Lucia.


If any of these terms are unclear and you would like further clarity, contact us here.